Change a user's email password

Warning: This article is specific to changing email passwords for Office 365 users.

As the administrator for your Office 365 account, you can change your own password or the passwords of any of the users on your account. You'll send them a temporary password so they can reset their own password.

Note: If you are not an administrator on the account, and you've forgotten your password, you can send yourself a password reset email.

  1. In your Office 365 account, click Dashboard.
  2. Under Users, click the email address you want.
  3. Under Manage, click Password.
  4. Do one of the following:
    • In the New password field, enter a new password for the user. Then enter the same password in Confirm password field.

      Note: Password changes can take up to 30 minutes to take effect.

    • Click Generate temporary password, and enter the email address to receive the temporary password.

      Note: The user will use this temporary password to log in to their Office 365 email account, where they'll be immediately prompted to change their password.

  5. Click Save.

Next step

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